Console Port Failure, No output message from Console port Follow

Model:

AS5916-54XKS, AS5916-54XL, AS7816-64X

Checkpoint:

1. Console Baud rate: 115200
2. Change another Edgecore console cable for testing
3. Change another PC/Laptop and adapter (USB to RS232 cable) for testing
4. Power cycle the switch several times for sure.

Caution:  AS5916-54XKS and AS5916-54XL take a minute to boot into BIOS, because these two switches support BMC.   

All above, if the console screen still does not display anything, please return the unit to Edgecore for RMA repair service.