Management port Failure Follow
Symptoms of problems:
- Failed to communicate with the switch through the management port.
- The management port can NOT link UP properly.
Boot the switch into ONIE rescue mode for further troubleshooting.
Step 1. Verify physical connection is properly or not.
Connected PC/Laptop/other functioning switches to the management port directly.
Step 2. Execute the "ethtool eth0" to check the management port status.
Check the link detected is yes indicate the management port is normal.
- AS5916-54XL
ONIE:/ # ethtool eth0
Settings for eth0:
Supported ports: [ TP ]
Supported link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Supported pause frame use: Symmetric
Supports auto-negotiation: Yes
Advertised link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Advertised pause frame use: Symmetric
Advertised auto-negotiation: Yes
Speed: 1000Mb/s
Duplex: Full
Port: Twisted Pair
PHYAD: 1
Transceiver: internal
Auto-negotiation: on
MDI-X: off (auto)
Supports Wake-on: pumbg
Wake-on: g
Current message level: 0x00000007 (7)
drv probe link
Link detected: yes
- AS5916-54XKS (Please note that AS5916-54XKS only supports 1G speed.)
ONIE:/ # ethtool eth0
Settings for eth0:
Supported ports: [ FIBRE ]
Supported link modes:1000baseT/Half 1000baseT/Full
Supported pause frame use: No
Supports auto-negotiation: Yes
Advertised link modes:1000baseT/Half 1000baseT/Full
Advertised pause frame use: Symmetric
Advertised auto-negotiation: Yes
Speed: 1000Mb/s
Duplex: Full
Port: FIBRE
PHYAD: 8
Transceiver: internal
Auto-negotiation: on
Supports Wake-on: g
Wake-on: g
Current message level: 0x000000ff (255)
drv probe link timer ifdown ifup rx_err tx_err
Link detected: yes
- AS7816-64X (Please note that AS7816-64X only supports 1G speed.)
ONIE:/ # ethtool eth0
Settings for eth0:
Supported ports: [ FIBRE ]
Supported link modes:1000baseT/Half 1000baseT/Full
Supported pause frame use: No
Supports auto-negotiation: Yes
Advertised link modes:1000baseT/Half 1000baseT/Full
Advertised pause frame use: Symmetric
Advertised auto-negotiation: Yes
Speed: 1000Mb/s
Duplex: Full
Port: FIBRE
PHYAD: 8
Transceiver: internal
Auto-negotiation: on
Supports Wake-on: g
Wake-on: g
Current message level: 0x000000ff (255)
drv probe link timer ifdown ifup rx_err tx_err
Link detected: yes
Step 3. Ping Test
Use PC/Laptop/other functioning switches to ping the problem switch.
Example:
PC/Laptop IP address 192.168.3.200/24
The switch IP address: 192.168.3.100/24
ONIE:/ # ifconfig eth0 192.168.3.100
ONIE:/ # ifconfig
eth0 Link encap:Ethernet HWaddr B8:6A:97:70:D4:F1
inet addr:192.168.3.100 Bcast:192.168.3.255 Mask:255.255.0.0
inet6 addr: fe80::ba6a:97ff:fe70:d4f1/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:8202 errors:0 dropped:18 overruns:0 frame:0
TX packets:137 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:737964 (720.6 KiB) TX bytes:13440 (13.1 KiB)
Ping from PC/Laptop to the switch.
C:\Users\edvs5>ping 192.168.3.100
Pinging 192.168.3.100 with 32 bytes of data:
Reply from 192.168.3.100: bytes=32 time<1ms TTL=64
Reply from 192.168.3.100: bytes=32 time<1ms TTL=64
Reply from 192.168.3.100: bytes=32 time<1ms TTL=64
Reply from 192.168.3.100: bytes=32 time<1ms TTL=64
Ping statistics for 192.168.3.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
If the management port can NOT link up properly, please return the unit back for RMA repair service.
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