[AS57/58/67/68 series] No output message from Console port Follow

Model:

AS5712-54X, AS5812-54X, AS6712-32X, AS6812-32X.

It may be the console port failure.

Checkpoint:

1. Console Baud rate: 115200
2. Change another Edgecore console cable for testing
3. Change another PC/Laptop and adapter (USB to RS232 cable) for testing
4. Power cycle the switch several times

All above, if the console screen still does not display anything, please return the unit to Edgecore for RMA repair service.