[Wedge100BF-series] Console failure

Purpose:

This is the troubleshooting guide for Console failure on Wedge100BF-series.

Model:

Wedge100BF-32X/65X/32QS

Procedure:

Step 1. Make sure the problem is not cause by physical console cable

Try another console cable that already ensure it can work well.

Step 2. Check the Baud Rate setting on the console terminal

The default baud rate of BMC is 9600, make sure the console terminal setting is correct.

If try "Enter" and "ctrl + x" still couldn't see anything on console terminal, the switch required RMA.

If see some garbled text when press "Enter", but can check BMC normally after "ctrl + x", please check the following Step 3.

Example:

Step 3. Modify the sol.sh and BIOS baud rate and reset to 57600

Please follow the article : [Wedge100BF] Recover BIOS garbled

Note: Since the sol.sh setting won't be saved after OpenBMC reboot, we recommend to reset the baud rate to default, 57600, as the article.