[Wedge100BF-series] MAC not found

Purpose:

This is the troubleshooting guide for the MAC not found on Wedge100BF-series.

Model:

Wedge100BF-32X/65X/32QS

Procedure:

Step 1. Scan the Tofino information

Method 1. Use "lspci" to scan Tofino information

Use the command "lspci" or "lspci | grep 1d1c" to check the chip.

This command can be used in ONIE, NOS, Diag mode.

root@bfn-switch:~# lspci | grep 1d1c
05:00.0 Unassigned class [ff00]: Device 1d1c:0010 (rev 10)

If it shows like the example (end with 0010), the switch using Chip B0.

Caution: If it shows end with 0001, the switch using Chip A0, and it's EOL we won't support.

If the command shows nothing(can't find the MAC), please reboot the switch and try again.

Method 2. Login Diag mode to test

To login Diag, please refer to the article: Install and start up Accton Diag

Choose item 55 to Scan Tofino information.

*********************************************************
(...omitted)
55 Scan Tofino information
(...omitted)
*********************************************************
Please enter your choice (0 to quit): 55
05:00.0 ff00: 1d1c:0010 (rev 10)
The Chip is B0.


Item (55) test result: PASSED
Please enter your choice (0 to quit):

If the test result FAILED, please reboot the switch and try again.

Step 2. Check SPI flash and upgrade.

Article : SPI Flash Firmware version checking and upgrade

If the SPI flash has already upgraded to latest version and reboot several times but the "lspci | grep 1d1c" still shows nothing, please contact us for RMA.