Extended Storage Follow
Description
The Extended Storage Add-on allows you to retain the historical data stored in your Cloud account for a full year, instead of the 30 day limit set for the Core Cloud plan, and the 2 week limit set for the Trial plan.
How to Purchase
You can purchase this add-on by navigating to the the "Add-ons" menu item from either the cloud or site-level menus, and pressing the "BUY ADD-ON" button:
Pricing
Add-On Pricing
The Extended Storage add-on is only $0.50 per device per month, and is billed for each site in your cloud in which the add-on is enabled.
The Extended Storage add-on is only $0.50 per device per month, and is billed for each site in your cloud in which the add-on is enabled.
For example, if you have 10 access points and 2 switches in one of your sites, you'll be billed $6 at the end of the month.
FAQ
- What data does this include?
When we talk about your cloud's data, we are referring both to the data represented in historical graphs, such as wireless and network interface graphs, as well as activity-related records, including client session data, and maintenance & system activity records.
- When does the extension period take affect?
- Alerts, maintenance, and system activity data will be start being retained for the extended period once the add-on is enabled.
- Wireless clients, charts and other historical data that's added after the add-on is enabled will be retained for the extended period. However, data saved before the add-on was enabled will continue to expire according to previous agreement (30 days for the "core cloud plan"). Because of this, we will delay billing you for this add-on for the first 30 days after it's enabled.
- Does the Extended Storage billing count blocked, deleted, or disabled devices?
No, we do not count these devices when we calculate your bill at the end of the month. - Can I cancel this add-on if I change my mind?
Yes, you can cancel any time, and will be billed for the prorated time that the add-on was enabled at the end of the month.
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