[Agent] How Agent Login? Follow

Notice!!!

This article is used to teach new Agents how to login to the system.

Customers please reference the "Technical Support System Guide Book" introduce.

Thank you. 

Step1. Visit https://support.edge-core.com/hc/en-us

Step2. Press “Sign in”

Step 3. Press “I am an Agent”

After that, the webpage will redirect to Microsoft(company) authentication.  Please fill in your company email (xxx@edge-core.com) first. 

Step 4. Fill the password

Fill in your company email password, and press Login(登入)

The password is synchronous with your company email password.

Step 5. Authenticate from company

Check "Two-step verification" from your phone.

Finish.