[Agent] How Agent Login? Follow
This article is used to teach new Agents how to login to the system.
Customers please reference the "Technical Support System Guide Book" introduce.
Step1. Visit https://support.edge-core.com/hc/en-us
Step2. Press “Sign in”
Step 3. Press “I am an Agent”
After that, the webpage will redirect to Microsoft(company) authentication. Please fill in your company email (email@example.com) first.
Step 4. Fill the password
Fill in your company email password, and press Login(登入)
The password is synchronous with your company email password.
Step 5. Authenticate from company
Check "Two-step verification" from your phone.
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